ACP-120 VALID EXAM QUESTIONS - ACP-120 LATEST EXAM DISCOUNT

ACP-120 Valid Exam Questions - ACP-120 Latest Exam Discount

ACP-120 Valid Exam Questions - ACP-120 Latest Exam Discount

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Jira Cloud Administrator (ACP-120) PDF dumps are the third and most convenient format of the ATLASSIAN ACP-120 PDF questions prep material. This format is perfect for busy test takers who prefer to study for the Jira Cloud Administrator (ACP-120) exam on the go. Questions bank in the Test4Cram ATLASSIAN ACP-120 Pdf Dumps is accessible via all smart devices. We also update Jira Cloud Administrator (ACP-120) PDF questions regularly to ensure they match with the new content of the ACP-120 exam.

ATLASSIAN ACP-120 (Jira Cloud Administrator) Exam covers a wide range of topics, including Jira Cloud architecture, configuration, and administration. It also focuses on advanced topics such as user management, permissions, workflows, and automation. ACP-120 exam consists of 60 multiple-choice questions that need to be completed within 180 minutes. The passing score for ACP-120 exam is 65%, which means an individual needs to answer 39 questions correctly out of 60.

The Jira Cloud Administrator certification exam covers a wide range of topics related to Jira Cloud administration, including creating and managing projects, customizing workflows, configuring permissions, managing users and groups, and configuring Jira add-ons. ACP-120 Exam also tests the individual’s knowledge of Jira administration best practices, including performance optimization, security, and backup and recovery techniques.

ATLASSIAN ACP-120 (Jira Cloud Administrator) Certification Exam is a comprehensive exam that requires a thorough understanding of Jira Cloud administration. Candidates must have a solid foundation in Jira Cloud and should have experience working with Jira Cloud instances. ACP-120 exam is ideal for individuals who are responsible for managing and administering Jira Cloud instances within their organization.

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ATLASSIAN Jira Cloud Administrator Sample Questions (Q12-Q17):

NEW QUESTION # 12
Your Jira Cloud instance has hundreds of company-managed projects which are used only by the development team at your organization. All projects share a single permission scheme. New business requirements state:
* Customer support staff at your organization need to view all issues in all the projects.
* They also need to share filters with other users.
* They should not be granted too much access.
Identify the appropriate way to configure customer support staff in Jira.

  • A. As a new group
  • B. As a new permission
  • C. As a security level
  • D. As a new project role

Answer: A

Explanation:
To meet the requirements of allowing customer support staff to view all issues in all company-managed projects, share filters, and avoid granting excessive access, configuring the staff as anew group(Option A) is the most appropriate approach. This allows the group to be granted specific permissions in the shared permission scheme and global permissions without requiring structural changes to the projects.
* Explanation of the Correct Answer (Option A):
* Viewing all issues: All projects share a single permission scheme, which defines permissions like Browse Projects(required to view issues). By creating a new group (e.g., "Customer Support"), you can add this group to theBrowse Projectspermission in the shared permission scheme, granting customer support staff access to view issues in all projects.
* Sharing filters: Sharing filters requires theShare dashboards and filtersglobal permission.
Adding the "Customer Support" group to this global permission allows staff to share filters with other users.
* Minimal access: Using a group ensures that only the necessary permissions (Browse Projectsand Share dashboards and filters) are granted, avoiding excessive access (e.g., editing issues, administering projects).
* Exact Extract from Documentation:
Manage groups in Jira Cloud
Groups are used to manage user permissions efficiently across multiple projects.
To grant permissions to a group:
* Create a new group inSettings > User management > Groups.
* Add users to the group.
* Add the group to permissions in the permission scheme (Settings > Issues > Permission schemes) or global permissions (Settings > System > Global permissions).Example: Add a group to theBrowse Projectspermission to allow members to view issues, and to the Share dashboards and filtersglobal permission to share filters.Note: Groups are ideal for applying permissions across multiple projects with a shared permission scheme.(Source:
Atlassian Support Documentation, "Manage groups in Jira Cloud")
* Why This Fits: Creating a new group allows you to efficiently grant theBrowse Projects permission (via the shared permission scheme) and theShare dashboards and filtersglobal permission to customer support staff, meeting all requirements while keeping access minimal.
* Why Other Options Are Incorrect:
* As a security level (Option B):
* Security levels (part of an issue security scheme) restrict who can view specific issues within a project. The requirement is to grant visibility to all issues, not restrict it, so security levels are irrelevant. Additionally, security levels do not address sharing filters.
* Extract from Documentation:
Issue security levels restrict issue visibility to specific users, groups, or roles. They are not used to grant broad access like viewing all issues.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* As a new project role (Option C):
* Project roles are used in permission schemes to grant permissions within projects. While a new project role (e.g., "Customer Support Role") could be created and added to theBrowse Projectspermission, this would require adding the role to each project's role membership, which is inefficient for hundreds of projects. A group is more practical, as it can be added once to the shared permission scheme. Project roles also do not directly address global permissions likeShare dashboards and filters.
* Extract from Documentation:
Project roles are project-specific and require membership configuration in each project. Groups are more efficient for permissions across multiple projects with a shared scheme.
(Source: Atlassian Support Documentation, "Manage project roles")
* As a new permission (Option D):
* Creating a new permission is not a valid option in Jira, as permissions are predefined (e.g., Browse Projects,Edit Issues). The requirement is met by granting existing permissions ( Browse Projects,Share dashboards and filters) to a group, not by creating a new permission type.
* Extract from Documentation:
Jira permissions are fixed and cannot be extended with new permission types. Use existing permissions in permission schemes or global permissions.
(Source: Atlassian Support Documentation, "Manage permissions in Jira Cloud")
* Additional Notes:
* Steps to configure:
* Create a "Customer Support" group inSettings > User management > Groups.
* Add customer support staff to the group.
* Add the group to theBrowse Projectspermission in the shared permission scheme ( Settings > Issues > Permission schemes).
* Add the group to theShare dashboards and filtersglobal permission (Settings > System > Global permissions).
* This approach requiresJira administratorprivileges to manage groups and permissions.
* A group is more scalable than a project role for hundreds of projects, as it avoids per-project configuration.
:
Atlassian Support Documentation:Manage groups in Jira Cloud
Atlassian Support Documentation:Configure issue security schemes
Atlassian Support Documentation:Manage project roles
Atlassian Support Documentation:Manage permissions in Jira Cloud
Atlassian Support Documentation:Manage global permissions


NEW QUESTION # 13
A company-managed project uses a single issue type. When must a second issue type be added to the project?

  • A. When adding a new status
  • B. When adding a new security level
  • C. When adding a new resolution
  • D. When adding a new workflow
  • E. When adding a new custom field

Answer: D

Explanation:
In a company-managed project with a single issue type, adding a second issue type is necessary when a configuration requires issue type-specific behavior that cannot be applied to the existing issue type. The requirement that necessitates a second issue type iswhen adding a new workflow(Option B), as different workflows for different issue types require separate issue types to be mapped in the project's workflow scheme.
* Explanation of the Correct Answer (Option B):
* In a company-managed project, aworkflow schememaps workflows to issue types. If the project currently uses a single issue type with one workflow, adding a new workflow (e.g., for a different process) requires a second issue type to associate with the new workflow. Without a second issue type, the new workflow cannot be applied, as a single issue type can only be mapped to one workflow in a given scheme. Adding a second issue type allows the project to use both the existing workflow (for the current issue type) and the new workflow (for the new issue type).
* Exact Extract from Documentation:
Configure workflow schemes
A workflow scheme maps workflows to issue types in a company-managed project.
To use a new workflow:
* Create or select a new workflow inSettings > Issues > Workflows.
* Update the project's workflow scheme inProject settings > Workflowsto assign the new workflow to a specific issue type.Note: To use multiple workflows in a project, you must have multiple issue types, as each issue type can only be associated with one workflow in a scheme.(Source: Atlassian Support Documentation, "Configure workflow schemes")
* Why This Fits: Adding a new workflow requires a second issue type to map the new workflow in the workflow scheme, as a single issue type cannot use multiple workflows, making Option B the correct answer.
* Why Other Options Are Incorrect:
* When adding a new resolution (Option A):
* Resolutionsare global settings (Settings > Issues > Resolutions) that apply to all issues in a project, regardless of issue type. Adding a new resolution does not require a new issue type, as resolutions are managed at the workflow level and can be used by the existing issue type.
* Extract from Documentation:
Resolutions are global and apply to all issue types. Adding a new resolution does not require new issue types.
(Source: Atlassian Support Documentation, "Manage resolutions in Jira Cloud")
* When adding a new status (Option C):
* A newstatuscan be added to the existing workflow for the single issue type without needing a new issue type. Statuses are part of a workflow, and the existing issue type can use the updated workflow with the new status.
* Extract from Documentation:
Statuses are added to workflows, not issue types. A new status can be used by the existing issue type's workflow.
(Source: Atlassian Support Documentation, "Configure advanced work item workflows")
* When adding a new custom field (Option D):
* A newcustom fieldcan be applied to the existing issue type via itscustom field contextor screen configuration. It does not require a new issue type, as fields can be shared across or restricted to specific issue types within the same project.
* Extract from Documentation:
Custom fields can be added to existing issue types via contexts or screens. New issue types are not required.
(Source: Atlassian Support Documentation, "Manage custom fields in Jira Cloud")
* When adding a new security level (Option E):
* A newsecurity levelin the issue security scheme applies to all issues in the project, regardless of issue type. It does not require a new issue type, as security levels are project- wide and not tied to specific issue types.
* Extract from Documentation:
Security levels apply to all issues in a project and are not issue type-specific. Adding a new level does not require new issue types.
(Source: Atlassian Support Documentation, "Configure issue security schemes")
* Additional Notes:
* Steps to add a second issue type for a new workflow:
* Add a new issue type to the project's issue type scheme inProject settings > Issue types.
* Create or select a new workflow inSettings > Issues > Workflows.
* Update the workflow scheme inProject settings > Workflowsto map the new workflow to the new issue type.
* These changes requireJira administratorprivileges.
* The need for a second issue type arises specifically from the workflow scheme's one-to-one mapping of workflows to issue types.
:
Atlassian Support Documentation:Configure workflow schemes
Atlassian Support Documentation:Manage resolutions in Jira Cloud
Atlassian Support Documentation:Configure advanced work item workflows
Atlassian Support Documentation:Manage custom fields in Jira Cloud
Atlassian Support Documentation:Configure issue security schemes


NEW QUESTION # 14
You created a new "Create a new issue or add a comment to an existing issue" mail handler. What two fields have specific settings in the handler? (Choose two.)

  • A. Reporter
  • B. Epic Link
  • C. Watchers
  • D. Custom Field
  • E. Priority

Answer: A,E

Explanation:
The question pertains to configuring a"Create a new issue or add a comment to an existing issue" mail handlerin Jira Software Cloud. Mail handlers process incoming emails to create issues or add comments, and certain fields can be specifically configured to control how the handler behaves. According to Jira Cloud documentation, the two fields with specific settings in this type of mail handler areReporterandPriority.
* Explanation of the Correct Answers:
* Reporter (Option C):
* TheReporterfield specifies the user who is set as the reporter of the issue created by the mail handler. In the mail handler configuration, you can define whether the reporter is set to a default user, derived from the email's "From" address (if the email address matches a Jira user), or another specified user.
* Exact Extract from Documentation:
Configuring an email handler
When setting up a mail handler like "Create a new issue or add a comment to an existing issue," you can configure the following settings:
* Reporter: Specify the user who will be set as the reporter for new issues. Options include:
* The user associated with the email's "From" address (if they have a Jira account).
* A default user (e.g., a project lead or a specific user account).
* If no valid user is found, the handler can be configured to reject the email or use a fallback user.This setting ensures that the issue is attributed to the correct user as the reporter.(Source: Atlassian Support Documentation, "Configure email handlers in Jira Cloud")
* Why This Fits: The Reporter field is a critical setting in the mail handler, as it determines who is recorded as creating the issue, which affects permissions, notifications, and reporting.
* Priority (Option D):
* ThePriorityfield allows you to set a default priority for issues created by the mail handler if the email does not explicitly specify a priority. This ensures that new issues have a consistent priority unless overridden by the email content.
* Exact Extract from Documentation:
Field settings for mail handlers
For the "Create a new issue or add a comment to an existing issue" handler, you can specify default values for certain fields, including:
* Priority: Set a default priority for new issues (e.g., Medium, High). If the email contains a specific priority value (e.g., via a keyword or mapping), it can override the default.These settings allow you to control the behavior of issue creation and ensure consistency in field values.(Source: Atlassian Support Documentation, "Configure email handlers in Jira Cloud")
* Why This Fits: The Priority field is explicitly configurable in the mail handler to ensure that new issues are assigned an appropriate priority, making it one of the two fields with specific settings.
* Why Other Options Are Incorrect:
* Epic Link (Option A):
* TheEpic Linkfield is not specifically configurable in the mail handler settings. While you can map email content to fields like Epic Link using advanced configurations (e.g., regex or scripting in Automation), it is not a standard field with specific settings in the mail handler configuration interface.
* Extract from Documentation:
Mail handlers allow mapping of email content to standard fields like Summary, Description, or Priority.
Advanced field mappings, such as Epic Link, require custom automation rules or third-party apps.
(Source: Atlassian Support Documentation, "Automate email processing with Jira Automation")
* Custom Field (Option B):
* While custom fields can sometimes be populated via email content (e.g., through regex or automation), the mail handler's standard configuration does not provide specific settings for custom fields. The handler focuses on system fields like Reporter and Priority.
* Extract from Documentation:
Custom fields are not directly supported in the default mail handler settings. To populate custom fields, you may need to use Jira Automation or a third-party mail handler app.
(Source: Atlassian Support Documentation, "Configure email handlers in Jira Cloud")
* Watchers (Option E):
* TheWatchersfield is not a configurable setting in the mail handler. You cannot specify default watchers or automatically add watchers based on email content in the standard mail handler configuration. Watchers are typically managed manually or via automation rules.
* Extract from Documentation:
Watchers are not a configurable field in mail handlers. To add watchers automatically, use JiraAutomation or a workflow post function.
(Source: Atlassian Support Documentation, "Configure notifications and watchers")
* Additional Notes:
* The"Create a new issue or add a comment to an existing issue" mail handleris one of several mail handler types in Jira Cloud. Its configuration focuses on ensuring that issues are created with the correct metadata (e.g., Reporter, Priority) and that comments are added to existing issues based on issue keys in the email subject.
* Configuring the Reporter and Priority fields ensures that issues created via email align with project workflows and notification schemes.
:
Atlassian Support Documentation:Configure email handlers in Jira Cloud
Atlassian Support Documentation:Automate email processing with Jira Automation Atlassian Support Documentation:Configure notifications and watchers


NEW QUESTION # 15
Your Jira cloud instance has hundreds of projects which are used only by the development team at your organization.
All projects share a single permission scheme New business requirements state:
* Customer support staff at your organization need to view all issues in all projects
* They also need to share filters with other users
* They should not be granted too much access
Identify the appropriate way to configure customer support staff in Jira (Choose one)

  • A. As a security level
  • B. With an approved domain
  • C. As a new group
  • D. With the Trusted role
  • E. As a new project role

Answer: A


NEW QUESTION # 16
Gary is no longer receiving notifications when his colleagues modify issues that he is watching. You already verified that watchers should be notified. Which personal setting did Gary update?

  • A. Email notifications format
  • B. Notifications for relevant issues
  • C. Watch your issues
  • D. You make changes to the issue

Answer: B

Explanation:
The scenario indicates that Gary is no longer receiving notifications for issues he is watching, despite the notification scheme being correctly configured to notify watchers. This suggests that Gary has modified a personal setting that controls whether he receives notifications for watched issues. Based on Jira Software Cloud documentation, the relevant personal setting is "Notifications for relevant issues" (Option D).
Explanation of the Correct Answer (Option D):
In Jira Cloud, users can control their notification preferences through their personal settings in the user profile. The setting "Notifications for relevant issues" determines whether a user receives email notifications for events they are associated with, such as being a watcher of an issue.
If Gary disabled this setting (i.e., turned off notifications for relevant issues), he would stop receiving notifications for issues he is watching, even if the project's notification scheme is configured to notify watchers.
Exact Extract from Documentation:
Manage your Jira notification emails
You can choose whether you want to receive email notifications about activity in your Jira products. For example, you can choose to receive emails when you're added as a watcher to an issue, or when an issue you' re working on is updated.
To manage your notification preferences:
From your Jira site, select your profile picture in the top right and select Personal settings.
Under Email notifications, select whether you'd like to receive notifications for relevant issue activity.
On: Receive emails for issue activity you're associated with, like when you're a watcher, assignee,or reporter.
Off: Don't receive emails for issue activity, even if you're associated with the issue.
Note: This setting doesn't affect emails about your account, like password resets. To manage those, update your Atlassian account preferences.
(Source: Atlassian Support Documentation, "Manage your Jira notification emails") Why This Fits: The documentation explicitly states that turning off the "Notifications for relevant issues" setting prevents a user from receiving emails for issue activity they are associated with, including as a watcher. Since Gary is no longer receiving notifications for watched issues, this is the most likely setting he updated.
Why Other Options Are Incorrect:
Watch your issues (Option A):
This option refers to a setting that automatically adds a user as a watcher to issues they create or are assigned to. However, the question states that Gary is already watching the issues (since he was receiving notifications previously), so this setting is not relevant. Disabling this setting would only prevent Gary from being automatically added as a watcher to new issues, not stop notifications for issues he is already watching.
Extract from Documentation:
Watching issues
You can watch an issue to receive email notifications whenever it's updated. By default, you may automatically watch issues you create or are assigned to, depending on your notification settings.
To change your auto-watch settings:
Select your profile picture and then select Settings.
Under Jira settings, select whether to automatically watch issues you create or are assigned to.
(Source: Atlassian Support Documentation, "Watch issues and manage your watchlist") You make changes to the issue (Option B):
This option is not a standard personal setting in Jira Cloud. There is no user-level setting that specifically toggles notifications based on whether the user themselves makes changes to an issue. Notifications are controlled by the notification scheme and the user's email notification preferences, not by a setting tied to the user's own changes.
Email notifications format (Option C):
This setting allows users to choose the format of email notifications (e.g., HTML or text). Changing this setting affects how notifications are displayed, not whether they are sent. Therefore, it would not cause Gary to stop receiving notifications entirely.
Extract from Documentation:
Email format
You can choose whether notifications are sent in HTML or text format. This is managed in your Atlassian account settings, under email preferences.
(Source: Atlassian Support Documentation, "Manage your Atlassian account") Additional Notes:
The question specifies that the notification scheme is correctly configured to notify watchers, so the issue lies with Gary's personal settings, not the project or system configuration.
The "Notifications for relevant issues" setting is a global toggle that affects all notifications for issue activity a user is associated with, making it the most direct cause of Gary's issue.
References:
Atlassian Support Documentation: Manage your Jira notification emails
Atlassian Support Documentation: Watch issues and manage your watchlist Atlassian Support Documentation: Manage your Atlassian account


NEW QUESTION # 17
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